healthfinch’s Practice Automation Platform
Charlie by healthfinch
healthfinch’s Practice Automation Platform, Charlie, fully integrates with Allscripts TouchWorks® EMR to automate the prescription renewal workflow. As requests “hit” the clinical task list, Charlie gets busy denying duplicate requests, applying protocols, identifying care gaps, and documenting decisions for quick execution.
Health systems who hire Charlie realize substantial efficiency and financial savings, as clinical staff spend more time on direct patient care and less time on non-reimbursable, below-license busywork. Charlie helps alleviate after-hours work, which providers often cite as a key contributor to burnout.
What impact can Charlie have on your practice?
• SAVE TIME: Charlie automatically checks requests against protocols; no more time-consuming manual chart reviews.
• INCREASE ADHERENCE: Charlie goes the extra mile for quality. With each request, he also runs the patient’s active medication list to bring attention to gaps in care.
• TRANSFORM WORKFLOWS: Charlie subscriptions come with a dedicated Customer Success team who serve as “coaches” to guide you through the workflow optimization
Charlie is deeply integrated into TouchWorks® and does his work in just a few seconds. He comes with over 2,400 evidence-based, customizable medication protocols. Clients who “hire” Charlie also get a dedicated Customer Success Coach who helps them achieve their efficiency, financial and productivity goals.